Crystal Light Therapies

Massage. Reflexology & Alternative Health

Treatment Guidelines COVID-19

 

MY PROMISE TO YOU:

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To provide you with a clean and safe environment that adhere to the government guidelines, the following has been put into place to keep staff and clients safe. Guidelines may be subject to change, you will be updated of these changes.

 

THE TREATMENT ROOM:

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• The treatment room has been thoroughly cleaned and all equipment has been sanitized. The treatment room and all equipment will be cleaned and sanitized in-between each client.

• We are unable to provide eye pillows, blankets and extra cushions as these cannot be washed and disinfected in-between clients so please bring something that you can put on to keep you cosy and warm if you wish to. Bolsters will be provided to give extra support as these are non-porous and can be disinfected.

• The treatment room will be ventilated by having a window slightly open at all times.

• Hand sanitizer, paper towels and tissues will be available for you to use. Masks will also be available for you to use only if you wish to wear one. A lined pedal bin will be in the room for you to dispose of these items.

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PPE:

 

        ​All staff will be wearing face shields,masks, aprons and gloves.

• All equipment will be sanitized, cleaned and disinfected between every client.

• Treatment room will be cleaned, sanitized and disinfected between each appointment.

• A mask must be worn on your arrival, if you have forgotten one, we have spare ones for you.

• Hand sanitizer and hand washing facilities will be available throughout the building and in the treatment room.

• Refreshments will be provided in disposable cups.

 

WHAT TO KNOW BEFORE YOU ARRIVE:

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• Only you can attend your treatment slot, unfortunately there will be no waiting area so please arrive on time for your appointment slot.

• If you or anyone else in your household has Coronavirus symptoms, then please reschedule your appointment. Related screening questions will be sent ahead of booking. T&C’S apply.

• Our toilets will be in use for you and are cleaned and sanitized after every use so don’t worry you don’t have to ‘go before you leave’ as our mums used to say!

 

CLIENT ARRIVAL:

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• You will be warmly greeted but sadly hugs and handshakes will have to be put on hold…for now :)

• You will be encouraged to use hand sanitizer/hand washing facilities as you enter the premises or before treatment.

 

 

PAYMENT & REBOOKING

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• Where possible we will take payment in the treatment room to prevent possible congested areas at reception.

• I will rebook your next appointment as normal for you via the mind and body online system however no appointments will be written down so please make a note of it on your phone or bring a little paper and a pen to write your next appointment down.

• Payment is by bank transfer only/where possible. I am unable to except card payments.

 

IMPORTANT INFORMATION:

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• We reserve the right to amend or adjust these guidelines based on Government policy and new research to protect the safety of staff and client.

• We will not be taking appointments for children for the time being.

 

 

WE LOOK FORWARD TO WELCOMING YOU BACK!